Skip to main content

Click here for important updates to our Returns Policy, Stores, Website & Contact Centre during the current Covid-19 pandemic.

Vax U85-ACLG-B Air Cordless Lift Duo Vacuum Cleaner

Product details

  • Brand: Vax
  • Catalogue number: 355/0739
  • Manufacturer's number: U85-ACLG-B

Vax Support

Eire: UK:
18 0092 8308 0330 026 8455
Mon-Thu: Fri-Sun:
9am to 5pm Closed

Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

FAQs

To maintain the effciciency of your vacuum cleaner, we recommend that you clean the filter as often as possible but ideally at least once a month.

Check the contents on the back of the box to make sure the part is included with your vacuum cleaner.

The brushbar may not be switched on, please check the brushbar On/Off switch. The brushbar may be obstructed.

The battery has not been fully charged. The Boost button has been used and this has reduced the running time.

  • Check the battery is inserted correctly into the vacuum cleaner. 
  • The battery may not be charged, remove and charge battery. 
  • Battery might be too hot, remove and allow to cool for 30 minutes. Replace battery. 
  • The motor thermostat may have tripped. If this has happened, switch off the vacuum cleaner. 
  • Remove and empty the dirt container and check for blockages. 
  • Clean the filters and allow the vacuum cleaner to cool for approximately 1 hour (if you have washed the filters you will need to wait 24 hours for the filters to fully dry before putting them back into the vacuum cleaner).
  • Check the battery is inserted correctly into the charger. 
  • The battery or charger has an error. 
  • Remove the battery and unplug charger, wait 10 seconds then plug charger into socket and re-insert the battery.
  • Check terminals on battery and vacuum cleaner are clean.
  • Check the battery charger is plugged in. 
  • Check the battery is inserted correctly into the charger. 
  • The battery may not be connecting with the charger. 
  • Remove battery and unplug charger, wait 10 seconds then retry.
  • The battery is fully charged and the charger light has turned off.

How-to videos

  • How to clean your filter

  • How to check for blockages

  • Support Overview

  • How to change your plugs fuse

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.

)